November 2009 Archives
Watch this video if you get chance. It's a good example of an organisation that uses video effectively to communicate a powerful message without doing very much except dancing and smiling. It's not an expensive production, although given that everybody in the hospital was involved, it clearly took a lot of planning and organisation.
Buyer's Journey | Seller's Journey |
Untroubled and unaware | Find new names |
Position in category | |
Identify problem | |
Acknowledge pain | |
Qualify and prioritise | |
Define needs | Establish credentials |
Define needs | |
Receive proposals | Propose solution |
Select vendors | Prove concept |
Select single vendor | Defeat competition |
Obtain management approval | |
Engage | Obtain contract |
Deliver | |
Grow |
Interesting list of ways that B2B Buyers can be alienated.
The more obvious predictions:
'Content Marketing will go from strength to strength
It's a buzzword but not a fad (because it works). But response rates will fall due to 'mutton dressed as lamb' eBooks.
Web video will become a B2B staple. It's such a good way to tell a complex or abstract story - and it's so easy to do.
The whole social thing will calm down a bit. Settling into its valuable place in the mix -- just not the whole enchilada.
Lead nurturing will ramp up It should take off like a rocket but marketers are still scared of salespeople...
Marketers who get good at Google Analytics will get all the girls (or boys)
Analytics will move to the centre of the B2B marketing world'